FAQ
Frequently asked questions
What is a furniture lift (giraf lift)?+
A furniture lift is a telescopic crane mounted on a vehicle that lifts bulky furniture in or out through a window or balcony, without using the stairs. It's a fast, safe solution that avoids damaging furniture or the staircase.
How far in advance should I book?+
We recommend booking at least one to two weeks in advance, especially around the end of the month. We do our best to accommodate urgent requests — contact us on WhatsApp to check availability.
Is the quote really free and non-binding?+
Yes. Every quote is prepared free of charge based on the information you provide, with no obligation on your part.
Do you work on weekends?+
We operate Monday to Saturday. A Sunday intervention is possible on request, subject to availability.
Is my furniture insured during transport?+
Yes, our interventions are covered by professional civil liability insurance.
How high can the furniture lift reach?+
Our furniture lifts can cover buildings with multiple floors. Let us know the height of the building when you make your request so we can offer the right equipment.
Do I need a parking permit for the furniture lift?+
Depending on the municipality and street, a parking permit may be required to park the vehicle in front of the building. We can advise you on the steps to take.
Do you offer furniture disassembly and reassembly?+
Yes, our full moving service includes disassembly and reassembly of your furniture if needed.
Which areas do you cover?+
We operate in all 19 municipalities of Brussels as well as surrounding municipalities in Flemish and Walloon Brabant. See our Service Area page for details.
What's the fastest way to reach you?+
The fastest way is to message us on WhatsApp at +32 498 50 50 41. You can also call us or fill in our contact form.